How it works

Complete your order in just 4 easy steps... If this is your first order please create your user account before placing your order

1. Choose your card location

With Town & City Gift Cards right across the UK to choose from you, unbeatable local choice is closer than ever. Choose Gift Cards for one location, or multiple, all within one order.

  • Physical gift cards

    These are recyclable board gift cards that will be familiar to everyone. Each Town and City Gift Card has their own unique design. They can be sent directly to you so can distribute them in person or we can post them out to your team for you via our digital delivery platform.

  • E-cards

    Brand new for 2024, we’re making it even easier to gift unbeatable local choice to your people with digital Gift Cards that your recipients can add to their digital wallet using the Love Local app. You can send digital e-cards to multiple people at once, on a date or time of your choice.

2. Choose your Town & City Gift or Scotland Loves Local Gift Card

With over 100 cards to choose from, finding a town or city local to you shouldn’t be a problem. You can also order cards for multiple locations - perfect for bringing the personal touch to your nationwide connections.

3. Payment

You can pay for your order by credit/debit card for orders up to £2,000 or invoice for orders over £2,000. Invoices can be paid by BACS. Your invoice is sent automatically from the website so if you haven't received it within 10 minutes of placing an order, please contact us at support@mi-cnx.com. We cannot process an order until payment is received.

  • Pay by invoice

    For all orders over £2k, you'll automatically be sent an invoice. Once the invoice is issued and your payment's received, we'll send out your cards (NB: they can't be sent before payment is received). Add orders@townandcitygiftcards.com to your safe senders to make sure your invoice is received.

  • Pay by credit or debit card

    If you're placing an order you can pay by debit or credit card. (Visa and Mastercard only). You will automatically be sent an invoice.

4a. Delivering your physical gift cards

There are 2 delivery services to choose from - Standard or Express. The Express service is tracked and insured so we recommend this option. If your order is over £500 your cards are sent locked and inactive for security purposes. When your cards are received please contact us prior to gifting so these can be unlocked and activated ready for you to gift.

4b. Delivering your digital gift cards

Once you’ve placed your digital Gift Card order, you can upload a CSV file with details of your digital Town & City Gift Card recipients. Please take care to ensure this information is correct, as changes can’t be made to recipients once the Gift Cards have been sent. Once you’ve sent your digital Town & City Gift Cards to your chosen recipients, they’ll receive an email with instructions on how to download the Love Local app, create an account and add their Gift Card to their digital wallet using an activation code. The activation code expires after 3 months, so please encourage your recipients to activate their Gift Card as soon as they receive it.

Ready to make an order?