TOWN & CITY GIFT CARDS
Whether staff reward, employee incentive or a friendly thank you, you want a gift card that people will want to receive. A gift card where they can instantly see lots of local businesses where they want to spend it. National brands, independent businesses, local favourites. Town & City Gift Cards gather the best of local in one gift card - helping support local businesses and communities.
Every Town & City Gift Card purchased is a commitment to your community. A tangible way that you can inject money into the local area and make your money really matter. Show your support for local when you choose a Town & City Gift Card for your employee rewards, volunteers, clients and customers, contributing to a successful local economy. With your support, we can protect livelihoods, jobs and make our high streets truly thrive.
Making it easy for you to be a local hero
Supporting your local area doesn’t have to be hard. We’ve made ordering your Town & City Gift Cards easy and efficient. Get your chosen gift cards in one go, or place your order and get the denominations you want, as you need them. And your business account makes it quick to re-order too. Create your account before placing your first order and then you can easily amend and update any of your details. We can send the cards to you to distribute to your team or we can ship them individually via our Digital Delivery option. Contact us to find out more.
Place an order
We offer over 70+ gift cards for locations right across the UK
By purchasing Town and City Gift Cards, you're supporting your local community
Cards are sent securely for your peace of mind
Easily manage your orders via your account - You will need to create your account before placing your first order.
Decide which location and the value you would like for your gift cards. You can choose multiple locations and values. If it is your first time ordering remember you will need to create an account first. If you would like us to send eithe physical or E-Cards individually to your teams then please select our digital delivery option.
You can place an order and pay online with your credit or debit card. Alternatively you can opt for an inovice. Our online invoicing team will make sure your invoice is issued straight away. If you haven't received your invoice please contact us at support@mi-cnx.com as your invoice is sent straight away. Add orders@townandcitygiftcards.com to your safe senders to make sure your invoice is received. Please note we do not offer credit terms.
There are a range of delivery options for you to choose from to ensure your cards arrive when you need them. We recommend that you select Express Delivery as this will provide you with a tracking number. We can provide you with all of the cards to distribute or via our Digital Delivery option we can send physical or E-Cards out to your individual team members.
Any order in excess of £500 is locked for extra security. Once your cards have safely arrived, just let us know and we will activate them for you so they are ready to gift. If you have opted for Individual delivery they will arrive activated and ready to spend.
Decide which location and the value you would like for your gift cards. You can choose multiple locations and values. If it is your first time ordering remember you will need to create an account first. If you would like us to send eithe physical or E-Cards individually to your teams then please select our digital delivery option.
You can place an order and pay online with your credit or debit card. Alternatively you can opt for an inovice. Our online invoicing team will make sure your invoice is issued straight away. If you haven't received your invoice please contact us at support@mi-cnx.com as your invoice is sent straight away. Add orders@townandcitygiftcards.com to your safe senders to make sure your invoice is received. Please note we do not offer credit terms.
There are a range of delivery options for you to choose from to ensure your cards arrive when you need them. We recommend that you select Express Delivery as this will provide you with a tracking number. We can provide you with all of the cards to distribute or via our Digital Delivery option we can send physical or E-Cards out to your individual team members.
Any order in excess of £500 is locked for extra security. Once your cards have safely arrived, just let us know and we will activate them for you so they are ready to gift. If you have opted for Individual delivery they will arrive activated and ready to spend.
Below are some FAQs, if your question has not been answered please contact us
You can place an order via this website. If you would like to speak to someone prior to ordering then please call us on 01738 444376 or email us at support@mi-cnx.com. Before placing your first order you will need to create an account.
If your order is over £500 your cards are locked and inactive for security purposes. When your cards are received please contact us prior to gifting so these can be unlocked and activated ready for you to gift. You will need your order number to hand to be able to complete this process. Please contact supportuk@mi-cnx.com or call 01738 444376 for activation and any queries relating to your order.
A Town & City Gift Card is the ultimate multi-store gift card. Every time your Town & City Gift Card is purchased is an investment in your community because cards have to be spent with your local businesses. And, the more cards are purchased, the more local spend it delivers for local businesses. Town and City Gift Cards are multi-store pre-paid Mastercards branded to a specific town or city, which can be redeemed with registered businesses, using the Mastercard network.
You can spend a Town and City gift card at any of the participating businesses that have registered to be part of their local gift card programme. To find out more visit www.townandcitygiftcards.com
If you order via Invoice we will start to process your order as soon as we have received payment from you. If you have paid by card your order will start to be processed the next working day once funds have cleared. If you haven't received your invoice please contact us at support@mi-cnx.com as it should be received within 10 minutes of placing your order. Add orders@townandcitygiftcards.com to your safe senders to make sure your invoice is received. Orders placed are processed within 3-5 working days of funds being received but if your order is required more quickly than this please get in touch with us and we will do our very best to get your order to you in time.
You can include a short message with your order that we can print onto the card holders that accompany the gift cards. Unfortunately, we are not able to make these individual messages but if you would like to discuss different options then please get in touch via supportuk@mi-cnx.com or call us on 01738 444376.
We do our best to make sure your gift card is received in good condition and with funds, but if it doesn’t we are here to help. Gift Cards are valid for 12 months from the date of issue. Cards cannot be exchanged for cash. Lost or stolen cards will not be compensated. However if you can provide us with the card number then we can lock any lost or stolen cards and transfer the balance remaining to a new card for you. Please note an administration fee may be applicable for this service.
If you would like to be able to ship to multiple addresses then we can chat through your requirements. Please get in touch via supportuk@mi-cnx.com or call us on 01738 444376 so we can find a solution that works best for you. Please note additional postage costs will apply.
For Domestic Shipping we use Royal Mail and Parcel Force as our postal partners. For letters and small packages we ship Royal Mail 2nd class or Special Delivery. For larger parcels we use Parcel Force 48 hour tracked delivery. We recommend that you select Express Shipping so your order is tracked.
For International Shipping we use Royal Mail International Standard – 4 to 14 Days. We can accept international payments for orders to be delivered within the UK also.
Employers in the area who reward staff with a Town and City Gift Card can take advantage of the UK Trivial Tax Benefits scheme. A business can give an employee a benefit of up to £50 without paying tax, but only if the benefit isn’t in cash, a reward for their work or in the terms of their contract.
Miconex was founded in 2010 and works with towns and cities across the world, helping to support successful local economies. Miconex developed the UK’s first city-wide gift card programme in Perth, Scotland, through its Town and City Gift Cards initiative in 2015. This programme is designed to lock in money locally for participating businesses, drive foot traffic and stimulate economic activity, in effect creating a local currency through the MasterCard network.
